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HVAC Surreyhvac inspection

Moore and Russell Heating and Air Conditioning is your one-stop shop for any and all HVAC services in Surrey. Whether repairs, maintenance or the installation of a new unit, you can rest assured knowing your home is in good hands.

Get to Know Your Residential HVAC System

The purpose of residential HVAC systems is to create a cozy and healthy interior atmosphere in your home. Together, these systems control things such as air quality, humidity, and indoor temperature. Here’s a more in-depth look below:

1. Heating: 

  • Furnace: A furnace is one of the most common heating systems in homes. Gas, oil, electricity, or even other forms of energy can be used to power furnaces. Heat is produced and then dispersed throughout the house via air ducts.
  • Heat pump: Heat pumps, which are capable of both heating and cooling, are newer, more sustainable HVAC systems. Depending on the season, heat pumps move heat between indoor and outdoor spaces.
  • Boilers: Boilers are a different kind of heating system that disperses heat using steam or water. They are frequently utilized in baseboard and radiant heating systems. Oil, gas, or electricity can all be used to power boilers.

2. Ventilation: 

  • Air ducts: The heated or cooled air is distributed using ductwork, which is a series of conduits that span throughout each room.
  • Fans for ventilation: These fans are used to remove stagnant air from kitchens, bathrooms, and other small areas. By eliminating contaminants and excess moisture, they aid in maintaining optimum air quality.
  • Air exchangers: To remove stale interior air and bring in fresh outdoor air, specific HVAC systems use air exchangers. This keeps airflow intact without sacrificing energy efficiency.

3. Air conditioning:

  • Central air conditioning: To cool and dehumidify air, central air conditioning units use an evaporator, condenser, and compressor. The same heating ductwork is subsequently utilized to deliver the cooled air.
  • Ductless mini-split systems: One or more indoor air handling units and an outside condenser unit make up ductless mini-split systems. They can be used in homes without ducting as an alternative to central air conditioning.

4. Other components:

  • Thermostat: The HVAC system is controlled by the thermostat. Homeowners can use it to control and establish the ideal temperature in their homes throughout the year.

Comprehensive HVAC Services Tailored to You

Whether HVAC repairs, maintenance, or the installation of a new unit, count on Moore and Russell to get the job done right! 

Contact Moore and Russell for your Surrey HVAC today!

Moore and Russell Heating and Air Conditioning is available for HVAC repair and maintenance services 24/7/365 days a year, including after-hours, weekends, and holidays, at no extra cost to you. Our team of certified technicians is also available for same-day repairs if you ever suck without a working HVAC system during a cold snap or heat wave.

Furthermore, if you’re in the market for a new HVAC in Surrey, we encourage you to schedule an at-home consultation appointment with one of our very knowledgeable and experienced home comfort advisors. During this consultation, you’ll have the opportunity to learn more about our extensive HVAC selections as well as the current discounts and financing options available to you. Additionally, all consultations include a complimentary new system purchase estimate!

Book your HVAC service in Surrey with Moore and Russell over the phone, or use our online booking form.


What is the average life of an HVAC?

An HVAC system’s typical lifespan can differ based on a number of factors, including the kind of system, usage patterns, service schedule, and general equipment quality. The average lifespans of various HVAC equipment are outlined below:

  • Furnaces: Gas furnaces have an average lifespan of 20 to 25 years before needing to be replaced. On the other hand, electric furnaces have slightly shorter lifespans of approximately 15 to 20 years.
  • Boilers: Boilers undoubtedly have the longest service lives out of all types of HVAC systems, which is approximately 20 to 30 years, if not longer.
  • Heat pumps: A new heat pump now has an average service life of about 15 to 20 years with proper maintenance.
  • Air conditioners: Air Conditioning systems have an average lifespan of approximately 10 to 20 years. However, it depends on the type of cooling system you have installed in your home. 
  • Now that you have a better understanding of the different service lives of each HVAC appliance, here is a closer look at the factors that ultimately impact these lifespans:
  • Maintenance: An HVAC system’s longevity can be increased with routine maintenance, which includes cleaning, filter replacement, and expert inspections at least once a year. 
  • Usage patterns: Frequent use of a system, particularly in severe weather conditions, can lead to increased wear and tear. Know how to properly utilize your system during the winter and summer months. 
  • Installation quality: The effectiveness and lifespan of the HVAC system are influenced by a well-executed installation by certified professionals like the team at Moore and Russell. 
  • Climate: The longevity of HVAC systems can also be impacted by increased stress and wear in areas with harsh climates.

Regularly servicing and maintaining your HVAC system is crucial to ensure optimal performance and longevity. If you’re unsure about the condition of your HVAC system or if it’s approaching the end of its expected lifespan, it’s advisable to consult with a professional HVAC company like Moore and Russell for an assessment.

What are the best HVAC systems?

The optimal HVAC system for a home is determined by taking into consideration a number of variables, and the decision can often be affected by the unique requirements and features of the structure itself. Remembering that every house is different, the following are important aspects to think about when choosing a new HVAC system:

  • Size and layout: Choosing the appropriate HVAC system depends greatly on the size and layout of your home. Different floor layouts and square footage suit different systems.
  • Climate: Consider the average climate in the area where your house is situated. For instance, efficient heating systems, such as boilers or furnaces, may be given priority in frigid regions compared to areas with mild winters. 
  • Energy efficiency: Seek out HVAC units with good ratings for energy efficiency. Energy-efficient technologies have an enormous beneficial impact on the environment and utility costs. Think about systems that satisfy other energy efficiency criteria or those that obtained the ENERGY STAR certification.
  • Indoor air quality: Improved interior air quality is a result of superior air filtration and purification technologies. For households where occupants suffer from allergies or respiratory disorders, this is essential.
  • Budget and long-term costs: Although initial costs must be taken into account, it’s also critical to assess ongoing costs like upkeep, repairs, and energy use. For a more efficient system, you can expect savings over time.

Given how unique each home and homeowner are, there really isn’t a one-size-fits-all answer. As such, it’s best to speak with HVAC professionals who can evaluate a home’s unique needs and suggest a system that meets those needs.

Does homeowner's insurance cover HVAC? 

Although the extent of coverage varies based on the cause of the damage, homeowners’ insurance technically covers HVAC systems. Here is a closer look at what scenarios are likely to be covered under your homeowner’s insurance: 

1. Unanticipated incidents:

  • Insured: Damages resulting from hazards that are insured, like lightning strikes, fire, or intentional vandalism.
  • Exclusions: Normal tear and damage, improper upkeep, and increasing depreciation will not be covered.

2. Sudden damage: 

  • Insured: During a storm, a fallen tree on your heat pump or air conditioner unit will be insured.
  • Exclusions: Damage brought on by inadequate upkeep or pre-existing ailments is not protected.

3. Theft or vandalism: 

  • Insured: HVAC parts that have been stolen or damaged due to vandalism.
  • Exclusions: Damage brought on by the homeowner’s carelessness or deliberate actions is not covered.

4. Water Damage: 

  • Insured: Water damage resulting from a permitted danger, such as a ruptured pipe or sewage backlog.
  • Exclusions: Flooding or water leak damage resulting from inadequate upkeep is not covered.

While some circumstances resulting in HVAC damage may not be covered by homeowners’ insurance, it’s crucial to keep in mind that many current HVAC systems come with manufacturer warranties to protect against particular kinds of damage. 

Typically, one of these warranties’ specific terms and conditions is routine maintenance. Homeowners should adhere to the recommended maintenance schedule provided by the manufacturer to ensure that the warranty is still valid.

Keep in mind that regular maintenance is essential to the smooth operation and prevention of issues with your HVAC system.

What are some signs that I need a new HVAC system?

There could be a number of indicators that it’s time to think about updating your HVAC system. Although routine maintenance will help your system last longer, the following are some typical signs that it’s time for a new appliance:

  • Age of the system: Replacing your system with a newer, more energy-efficient one could be more economical if it is approaching or beyond this age range.
  • Regular repairs: If the parts of your HVAC system need to be replaced on a regular basis, it could indicate that they are wearing out. In the long run, buying a new system might be less costly than paying for constant repairs.
  • Reduced energy efficiency: HVAC systems frequently lose energy efficiency as they get older. It could be worthwhile to update to a more energy-efficient model if you see a noticeable increase in your monthly utility costs or if the efficiency rating of your system has declined over time.
  • Odd sounds: If your HVAC system is making strange sounds, such as rattling, screeching, or banging, it could be a sign of underlying issues. These sounds could indicate worn-out parts or other problems that need to be replaced.
  • Insufficient temperature control: If you find it challenging to keep your home at a comfortable temperature, even after setting the thermostat, it may indicate that your HVAC system isn’t working well enough to satisfy your needs for heating and cooling.
  • Inconsistent heating or cooling: Your HVAC system may be having trouble distributing air properly if certain rooms in your house are constantly excessively hot or too cold. This may indicate that your system is getting close to the end of its useful lifespan.
  • Increased dust or humidity problems: Older HVAC systems could have trouble maintaining proper air filtration or humidity control indoors. Your system may not be operating at its best if you observe an increase in dust, problems with indoor air quality, or discomfort due to high humidity levels.
  • Regular on and off cycling: Short cycling, or the HVAC system turning on and off a lot, could indicate a number of issues that lead to reduced efficiency and increased deterioration. 

If you see any of these indicators with your Surrey HVAC system, it’s best to speak with a licensed HVAC professional from Moore and Russell Heating and Air Conditioning for a comprehensive evaluation and assessment. Our experts can assist you in deciding if a full system replacement or some repairs are the most cost-effective and practical course of action for your particular circumstance.

How can upgrading my HVAC system reduce energy costs?

It’s possible that you could save a lot of money on utilities and energy by upgrading your HVAC system. The following are a few ways that an update can lead to increased energy efficiency in your home:

  • Increased energy efficiency rating: Modern HVAC systems usually have greater energy efficiency ratings, such as AFUE (Annual Fuel Utilization Efficiency) for furnaces and SEER (Seasonal Energy Efficiency Ratio) for air conditioners and heat pumps. Improved efficiency is indicated by a higher rating of the appliance and can result in reduced utility costs. 
  • Programmable thermostat: Installing a programmable thermostat will enable you to set up temperature changes according to your daily schedule. Energy savings result from preventing unnecessary heating or cooling in your house when it’s empty or when you’re sleeping.
  • Variable-speed technology: This type of technology is widely used in contemporary HVAC systems and enables the system to run at various speeds according to the operational demands of the heating and cooling systems. This can result in less energy being used and more accurate temperature management, particularly in mild conditions.

It’s essential to speak with a licensed HVAC specialist when thinking about an upgrade, as they can assess your unique needs and provide the best energy-efficient option for your house. Even though upgrading might appear costly up front, over the duration of the new system’s lifespan, energy savings can frequently outweigh the cost. Additionally, given how sustainable energy-efficient HVAC systems are, many units are eligible for government rebates that can help you save money on your new purchase.

Why should I replace my old HVAC system if it still works or can be repaired?

Even if your old HVAC system is still functional or repairable, it is important to weigh a number of variables before making the decision to replace it. Even if fixing an old system can be a reasonably priced temporary fix, there are a few reasons you might decide to replace it instead:

  • Energy efficiency: Compared to more recent models, older HVAC systems typically have lower energy efficiency ratings. Utility expenses can be reduced, and long-term energy savings can be accomplished by upgrading to a modern system with an increased energy efficiency score. The efficiency benefits of a newer model can make the investment worthwhile even if your current system is still operational.
  • Better performance and comfort: Modern HVAC systems often incorporate cutting-edge technologies that improve both performance and comfort. This includes increased humidity management, more uniform air distribution, and better temperature control. An upgrade can solve comfort difficulties if you’ve been having problems with your previous appliance, even if it’s still considered repairable.
  • System longevity: Although HVAC systems can be fixed, there comes a time when the parts might be too worn, and it might be hard to locate replacements. Purchasing a new system ensures dependable operation and durability in the long term.
  • Safety concerns: If outdated heating systems aren’t properly maintained, they could be dangerous, especially if they burn fuel.

If you’re unsure whether you should repair or replace your current HVAC in Surrey, reach out to the team from Moore and Russell Heating and Air Conditioning to schedule a consultation appointment with one of our home comfort advisors to learn more about the options available to you! 

What Homeowners Say About Us

4.7 Stars On Google From Over 2,200 Homeowners
  • “I have never before dealt with such knowledgeable, honest and respectful tradesmen. They were quick, efficient and fairly priced.  I’ll definitely be using Moore and Russell again for all of my future plumbing jobs.” - Danielle W.
  • “They were just wonderful, respectful in our home, answered all our questions and went above and beyond with certain special requests we had. The install was done flawlessly and we look forward to comfort in the seasons ahead.” - Renee B.
  • “On time, done early, and minimized the mess in and around our home. We couldn't believe they did an entire Heat Pump + Furnace installation in one day. Thanks for a great install guys!” - Dave D.
  • “They showed up on time and were very professional. They explained in details about what they plan to do, what the work scope entails, and they answered all my questions/concerns before they started the work.” - John W.
  • “They showed up on time and were very professional. They explained in details about what they plan to do, what the work scope entails, and they answered all my questions/concerns before they started the work.” - John W.
  • “Mardin and Foad, the installers, showed up right on time and executed the installation perfectly. Everything went smoothly, and the unit is working wonderfully.” - Shahdad M.

    The Moore and Russell Difference

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      We have been operating since 1963, which means we have over 60 years of expertise to offer.

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